Care tips and size guide

In order to preserve the quality of your BIKKOU shoes, we recommend the following general care: keep the shoes clean and dry using a cloth; store them in the dust bag provided, we recommend storing each shoe in a separate bag, away from light, heat, rain and moisture. Avoid contact with abrasive surfaces, alcohol, grease or makeup. To avoid color fading, do not store your light-colored item near dark-colored items.

To take care of your BIKKOU shoes, we have selected two products from the FAM ECO range of the FAMACO brand in line with our values ​​and adapted to our vegan materials.

Eco Protect is an eco-friendly waterproofing agent, propellant-free and solvent-free

Eco clean is a gentle cleansing foam enriched with Aloe Vera. Formulated without gas and solvent, its special pump creates a light and effective foam against dirt. To be used on the adapted chamoisine and to make several light circles on the task.

You can find these products on our website or directly in store.

Recycled satin

Recycled satin is a delicate fabric, minimal contact with sharp or rough objects can tear or tear it. In contact with a liquid, the satin can be stained, so it is important to protect your shoes from rain and other liquids. In addition, a professional shoe cleaner can advise you in this regard. When not in use, keep your shoes clean, dry and in their care bag.

Recycled sequins and our shiny fabric

Recycled sequin fabric can be damaged by shoe friction. Due to the delicacy of this material, the item should be handled with care. All sequined fabrics will shed a small amount of sequins. This is not a defect and it is the very nature of the material. If a glitter area goes bald, the glitter cannot be reapplied. As with all metallic finishes, liquids containing alcohol should be avoided. It is not necessary to waterproof these two materials.

Pinatex

This material can crease with wear and bending, which is not considered a defect, but normal wear.

recycled PET

Our recycled PET is naturally waterproof, so there is no need to waterproof it. It can be easily cleaned with our Eco clean product or with a neutral pH soap and a soft cloth.

Other vegan materials

We advise you to waterproof them with our Eco Protect, or any other suitable product, in order to avoid any stains and to clean them with our Eco clean product and its cloth.

Ballerinas knot

Handmade and made from recycled satin, minimal contact with sharp or rough objects can tear or tear it. We can offer you an alternative solution, do not hesitate to contact us at info@bikkou.ch.

Our soles and heels

The color used on our soles may wear off with use; this is not a manufacturing defect, but normal wear and tear. We recommend that you take them to a shoemaker to put a protective pad on our varnished soles. We can take care of this for you or recommend our partner to you by contacting us at info@bikkou.ch.

We have chosen to color our heels, which allows greater durability. However, a heel remains fragile and we advise you to avoid any form of abrasion. Do not panic, in the event of a major scratch following an evening in gravel, for example, we are able to change your heel and we invite you to contact us at info@bikkou.ch.

With significant wear, the toe of the heel naturally deteriorates. It is recommended to change them before the inside of the heel begins to show. This is important because an unstable heel can lead to balance issues and affect the shape of the shoe as a whole. You can change the tip of your heel with our shoemaker (info@bikkou.ch) or the shoemaker of your choice.